If you know or suspect that your wood floors have sustained any type of water damage, your first call may need to be to your insurance company, depending on the severity of the damage. Once the insurance company has advised you on what to do, feel free to give us a call.

Our typical process for these types of projects is to come inspect the damage visually and using moisture meters from inside the house – we will not assess from beneath. We will then provide a course of action to get the issue remedied. *Note: We are not able to handle any type of mold/mildew remediation, this will need to be handled by a restoration company. If a restoration company is needed, we would be happy to provide the new flooring/installation/refinishing (if needed), once the restoration company has performed remediation and the project is ready for new flooring and/or refinishing.